Customer Support Associate

Fues Technology Solutions · Chennai

Pay₹23,400–38,700a month, as listed

WhereChennaiTamil Nadu

TypeFull time

Posted1 Oct27 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list19 named

Live chatCustomer records maintenanceCustomer communicationCustomer complaint handlingEmail communicationInbound customer enquiry call handlingClient detail updatesClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonMaster's degreeBachelor's degreeClient servicesProviding product informationInternal team coordination for issue resolutionClient interaction via phone callsCustomer account updatingCustomer data entry

About this job

Handle customer calls, emails, and chats. Resolve customer queries and complaints professionally. Provide accurate information about products/services. Maintain customer records and update details in the system. Follow company policies and quality standards. Coordinate with internal teams to resolve customer issues. Meet daily productivity and customer-service targets.

Pay: ₹23,400.00 - ₹38,700.00 per month

Benefits

Provident Fund

Work Location: In person

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