Academic Counsellor

Job description

Job Title

Academic Counsellor Inside SalesCompany: Infinity Learn by Sri Chaitanya Job Description

As an Academic Counsellor Inside Sales, you will be responsible for interacting with prospective students and parents, understanding their academic requirements, and guiding them toward the right educational programs offered by Infinity Learn.The role requires excellent communication skills, a target-oriented mindset, and the ability to build strong customer relationships through outbound calling, counselling, demo booking, and sales conversion.

Key Roles & Responsibilities

Make outbound calls to approximately 150200 prospective leads on a regular basis.

Connect with prospective students and parents through calls and virtual interactions.

Understand the academic requirements and needs of students and parents.

Counsel parents and students regarding available courses, program benefits, and learning opportunities.

Book online live demo sessions with interested parents and students.

Coordinate with parents to confirm their availability for the scheduled demo session.

Conduct online live demo sessions with the parent along with their child, explaining the program, features, benefits, and learning approach.

Follow up regularly with interested leads after demo sessions.

Handle customer queries and objections professionally.

Convert qualified leads into enrollments/admissions and achieve assigned sales targets.

Maintain customer data and update sales records/CRM regularly.

Coordinate with internal teams to ensure smooth onboarding and post-sales support.

Contribute to overall revenue growth by achieving individual and team targets.

Eligibility Criteria

Graduation is Mandatory.

Freshers with strong communication skills and an interest in sales can also apply.

Prior experience in Inside Sales / Telesales / EdTech Sales will be an added advantage.

Strong communication, convincing, counselling, and negotiation skills required.

Candidate should possess a personal laptop and stable internet connection.

Self-motivated, target-driven, and comfortable with outbound calling and sales targets.

Salary & Benefits

Attractive Fixed Salary

Performance-Based Incentives

Career Growth Opportunities

Professional Sales Training & Development

Dynamic and Growth-Oriented Work Environment

Working Details

Working Days

Tuesday to Sunday

Fixed Week Off

Monday

Work Timings

11:00 AM to 9:00/9:30 PM

Work Mode

Work From Office