Sales Telecaller

THE TATTVACorporate Office – DehradunPosition: Sales Telecaller

Location

Dehradun, Uttarakhand

Department

Sales \& Marketing

Employment Type

Full-Time

Experience

1–3 years preferred; freshers with good communication skills may also be considered

Salary

Competitive salary as per industry standards + performance incentives

Food \& Accommodation: Not Provided

Job Summary

The Tattva Corporate Office, Dehradun, is looking for an energetic, confident, and target-oriented Sales Telecaller to handle outbound and inbound calls, generate business enquiries, follow up with prospective clients, and support the sales team in achieving revenue targets.

The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to convert enquiries into confirmed business.

Key Responsibilities

• Make outbound calls to prospective customers, travel agents, corporate clients, and business leads.
• Handle incoming sales enquiries professionally and provide accurate information about Tattva's hotels, resorts, packages, and services.
• Generate new business leads through telecalling and systematic follow-ups.
• Follow up with existing enquiries and prospective clients to convert leads into bookings.
• Maintain regular communication with travel agents, corporate clients, and other business partners.
• Understand client requirements and recommend suitable accommodation, packages, and services.
• Prepare and share quotations as instructed by the Sales Team.
• Maintain accurate records of calls, enquiries, follow-ups, quotations, and conversions.
• Update lead information in the company's CRM/system or designated reporting format.
• Follow up on pending payments and booking confirmations when required.
• Coordinate with the Reservations, Front Office, Operations, and Accounts teams for smooth execution of confirmed business.
• Achieve assigned daily, weekly, and monthly calling and sales targets.
• Maintain a professional relationship with existing clients and develop repeat business.
• Identify potential corporate, group, wedding, travel-agent, and leisure business opportunities.
• Prepare regular sales and follow-up reports for management.
• Handle customer objections professionally and work toward successful conversion.
• Maintain professional communication and uphold the brand image of The Tattva at all times.

Candidate Requirements

• Minimum 1 year of experience in telecalling, telesales, hotel sales, travel sales, or a similar position preferred.
• Excellent verbal communication skills in Hindi and English.
• Strong convincing and negotiation abilities.
• Confident and pleasant telephone manner.
• Target-oriented and motivated to achieve sales results.
• Basic computer knowledge, including MS Office, email, WhatsApp, and internet usage.
• Ability to maintain proper records and follow up consistently.
• Good interpersonal and relationship-management skills.
• Positive attitude, discipline, punctuality, and professional conduct.
• Candidates with experience in the hotel, resort, travel, OTA, or hospitality industry will be preferred.

Qualification

Minimum

12th pass; Graduate preferred.

Candidates with relevant sales or hospitality experience will be given preference.

Key Performance Indicators

Performance will primarily be evaluated on

• Number of qualified leads generated.
• Daily and monthly calling activity.
• Enquiry-to-booking conversion.
• Revenue generated.
• Follow-up efficiency.
• Corporate and B2B client acquisition.
• Repeat business and client relationships.
• Accuracy and timely updating of sales records.

Compensation \& Benefits

• Competitive salary as per industry standards.
• Performance-based incentives linked to eligible sales/conversion targets.
• Salary will be determined based on experience, skills, and overall suitability.
• Statutory benefits, if applicable, will be provided as per company policy.
• Food/Meals: Not Provided
• Accommodation: Not Provided

What We Expect

We are looking for a confident and result-oriented sales professional who can communicate effectively, build strong client relationships, consistently follow up on leads, and contribute directly to the revenue growth of The Tattva.

A successful candidate should demonstrate professional communication, persistence, sales ability, discipline, and a strong hospitality mindset.

Interested candidates may apply with their updated CV and relevant experience details.

The Tattva – Corporate Office, Dehradun

Hospitality \| Professionalism \| Service Excellence

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

• Cell phone reimbursement
• Flexible schedule
• Health insurance

Work Location

In person