CS
Digital Banking Sr. Analyst| Mumbai
CSB Bank · Mumbai
PayPay not listed
WhereMumbaiMaharashtra
TypeFull time
Posted5 Oct4 days ago, via Adzuna
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Day work
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About this job
Digital Banking Sr. Analyst| Mumbai
Mumbai, Maharashtra, India
JOB DESCRIPTION
To analyze digital banking performance, customer behavior, and operational metrics, providing actionable insights that support digital adoption, customer experience, and business growth.
RESPONSIBILITIES
Quality Assurance & Control
- Own and execute end-to-end UAT cycles for new features, product enhancements
- Prepare and maintain comprehensive test plans, scenarios, and test cases.
- Identify, document, and track bugs/issues and work with IT & vendors for timely closure.
- Drive quality metrics to reduce post-production defects and improve release quality.
Release & Administration
- Manage release planning, scheduling, and deployment coordination across channels.
- Maintain release calendars and communicate clearly with all stakeholders.
- Ensure documentation of release notes, feature changes, and defect logs.
- Support administrative tasks such as user provisioning, backend configuration, and platform monitoring.
UI/UX & Customer Journey Enhancement
- Partner with Product Manager and Design teams to propose UI/UX enhancements for digital channels. Stake Holder management
QUALIFICATIONS
- Experience
- 4 to 6 years
- Qualifications
- Graduate/Postgraduate in Engineering, Computer Science, IT, or Management.
APPLY NOW
JOB INFO
Job Identification
1136170
Posting Date
10/03/2026, 05:30 AM
Locations
Siroya Centre, Mumbai, Maharashtra, 400069, IN
Apply Before
12/31/4712, 05:30 AM
Job Schedule
Full time
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