Senior Officer - Ombudsman & Regulatory Review

IDFC FIRST Bank · Navi Mumbai

PayPay not listed

WhereNavi MumbaiMaharashtra

TypeInternship

Posted6 Oct15 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

About this job

Job Requirements Role/ Job Title: Senior Officer – Ombudsman & Regulatory Review . Business: Service Function/ Department: Service > Customer Experience > Service Quality > Grievance Redressal Job Purpose : 'To support the Bank's Internal Ombudsman (IO) framework by reviewing customer complaints proposed for partial or full rejection prior to their referral to the Internal Ombudsman, ensuring regulatory compliance, quality validation, and timely processing in accordance with RBI guidelines. The…

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