Operation Executive

We are looking for a responsible and proactive Business Operations Manager who can independently manage the day-to-day operations of our business and ensure that work is completed on time. The person will be responsible for coordinating staff, customers, vendors, sales activities and payment follow-ups. Key Responsibilities: - Manage the day-to-day operations of the business. - Coordinate and supervise staff and make sure assigned work is completed. - Monitor ongoing work, sales and customer requirements. - Follow up regularly with customers for pending/outstanding payments. - Maintain and update payment and outstanding records. - Coordinate with customers, suppliers, vendors and staff. - Track pending tasks, orders, deliveries and commitments. - Identify operational problems and take appropriate action to resolve them. - Ensure that important deadlines and commitments are followed. - Prepare daily/weekly updates for the owner regarding business activities, payments and pending work. - Handle calls, WhatsApp communication and other business coordination. - Take responsibility for getting things done rather than waiting for instructions for every task. Candidate Requirements: - 2–5 years of experience in business operations, sales, administration, collections, accounts or a similar role. - Good communication and negotiation skills. - Strong follow-up skills, especially for payment collection. - Basic knowledge of Excel/Google Sheets. - Good understanding of day-to-day business operations. - Must be responsible, trustworthy and able to work independently. - Should be comfortable speaking with customers and staff. - Must have a problem-solving and ownership-oriented attitude.