Counsellor (Skin)

Attend to patients and walk-in clients professionally and courteously.

Understand patients' concerns and provide appropriate information about clinic treatments and services.

Explain treatment procedures, packages, pricing, benefits, and expected outcomes clearly.

Counsel patients and help them make informed decisions regarding suitable treatments.

Convert enquiries and consultations into appointments and treatment plans.

Follow up with leads, enquiries, and previous patients through calls and WhatsApp.

Maintain proper records of patient enquiries, consultations, follow-ups, and conversions.

Coordinate with doctors, therapists, PMU artists, nurses, and clinic staff for smooth patient handling.

Ensure a positive patient experience from enquiry to treatment and follow-up.

Handle patient queries and concerns professionally and escalate medical or technical concerns to the concerned doctor/management.

Inform patients about appointment schedules, treatment preparation, aftercare, and follow-up requirements as instructed by the doctor.

Achieve assigned counselling, appointment, and sales/conversion targets.

Maintain confidentiality of patient information and follow clinic policies and protocols.

Ensure proper grooming, professional communication, and adherence to clinic standards.

Prepare daily/weekly reports related to enquiries, appointments, follow-ups, and conversions.

Pay

₹25,000.00 - ₹50,000.00 per month

Application Question(s)

Can you join immediately?

Are you comfortable for South Delhi?

What is your location?

Do have experience of Skin & aesthetics.?

What is your current salary?

What is your expected salary?

Work Location

In person