Carrier Management Team (CMT)

Carrier Management Team (CMT) – Carrier Sourcing JD

Job Title

CMT Associate – Carrier Sourcing / Carrier Procurement

Department

Carrier Management / Transportation

Industry

3PL / Logistics

Job Summary

The CMT Associate is responsible for finding suitable carriers for customer shipments, securing capacity, negotiating rates, and ensuring loads are covered on time. The role requires strong communication, negotiation, and problem-solving skills to build and maintain a reliable carrier network.

Key Responsibilities

Identify and source qualified carriers for available customer loads.

Search carrier databases, TMS, load boards, and other transportation platforms to find suitable carriers.

Contact carriers and check availability, equipment, lane, pickup time, and capacity.

Negotiate carrier rates based on lane, market conditions, equipment, and shipment requirements.

Assign/book the most suitable carrier for the shipment.

Ensure carrier acceptance and confirm pickup and delivery details.

Verify carrier information, equipment type, operating authority, insurance, and other required documents.

Maintain and expand the carrier network for different lanes and regions.

Build relationships with existing carriers to improve capacity and service.

Find alternative carriers quickly when the preferred carrier declines or cancels a load.

Handle load coverage issues, carrier cancellations, missed pickups, and capacity shortages.

Coordinate with the operations/planning team to ensure loads are covered within the required timeline.

Update carrier and load information accurately in the TMS.

Track and maintain carrier rates and lane information.

Support carrier onboarding and ensure compliance with company requirements.

Monitor carrier performance and avoid repeatedly using carriers with poor service history.

Escalate critical capacity or pricing issues to the appropriate team.

Carrier Selection Process

Load Received → Understand Shipment Requirements → Search for Carriers → Check Availability → Verify Carrier → Negotiate Rate → Book Carrier → Confirm Load → Update TMS → Handover to Operations

Key Performance Indicators (KPIs)

Load Coverage %

Carrier Acceptance Rate

Cost per Load / Rate Competitiveness

Time to Cover Load

Carrier Response Rate

Tender Acceptance

On-Time Pickup

Carrier Cancellation Rate

Carrier Compliance

Number of Active/Qualified Carriers

Required Skills

Good understanding of 3PL / transportation operations

Knowledge of OTR and/or Drayage

Experience with carrier sourcing or load booking preferred

Strong negotiation and communication skills

Ability to work with load boards and TMS

Good knowledge of lanes, equipment, and transportation terminology

Strong follow-up and problem-solving skills

Ability to work under time-sensitive conditions

Good Excel/MS Office skills

Ability to handle multiple loads simultaneously.

If you're interested please share your sweta@cargosolutionexpress.com

Pay

Up to ₹400,000.00 per year

Benefits

Paid sick time

Paid time off

Provident Fund

Work Location

In person