Inside Sales Representative- Palo Alto

Responsibilities

Drive monthly/quarterly sales and margin targets

Build excellent customer relationships through proactive engagement and demonstrable specialist product knowledge

Develop relationships with key internal and external contacts

Develop and execute account plans to maintain and grow customer base, in conjunction with a Field Sales Executive or Business Development Manager

Plan outbound calls to customers to generate new business opportunities

Perform active inbound selling

Build accurate and timely quotations to customers

Generate and own a pipeline of deals

Manage backorder expectations and reporting for customers

Maintain and provide accurate information to Customer Relationship Management (CRM) system

Provide, sell and negotiate product information, pricing, special offers and promotions

Ensure Service Level Agreement (SLAs) with customers are satisfactory

Attain Key Performance Indicators (KPIs) such as daily talk time, outbound calls, renewal rates and switch rates

Knowledge, Skills and Experience

Minimum 1 to 3 years of relevant experience in IT systems for quotation, order entry, customer relationship management

Knowledge of relevant products would be desirable but not essential

IT industry knowledge would be desirable but not essential

Working knowledge of Microsoft Word, Excel, Outlook

Good understanding of sales processes

Ability to plan and prioritize

Results-oriented

Strong oral and written communication skills

Demonstrated ability to build relationship

Comfortable with numbers

Meticulous

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

Elective Benefits

Our programs are tailored to your country to best accommodate your lifestyle.

Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.