Sales Executive

Job Purpose To provide effective administrative and sales support to the Sales Team by managing leads, quotations, customer communication, order follow-ups, sales records and coordination with internal departments to ensure smooth sales operations and customer satisfaction. 2. Key Responsibilities Support the Sales Team in handling daily sales activities and customer enquiries. Receive and record enquiries from customers, contractors, builders, architects, and project clients. Follow up with prospective customers and maintain regular communication. Prepare quotations, estimates, proposals, and other sales-related documents as instructed. Coordinate with the Sales Manager regarding pricing, discounts, and commercial requirements. Maintain proper records of leads, enquiries, quotations, orders, and follow-ups. Follow up with customers for quotation confirmation and order closure. Coordinate with Production, Purchase, Stores, Dispatch and Accounts for order processing and delivery. Track pending orders and ensure timely follow-up with concerned departments. Coordinate with customers regarding delivery schedules and order status. Assist the sales team in preparing daily/weekly/monthly sales reports and MIS. Update customer and lead information in Excel/CRM/software. Support sales executives during client meetings, presentations, and site visits whenever required. Maintain a database of architects, contractors, builders, consultants, dealers, and other potential customers. Collect market information regarding competitors, pricing, products, and customer requirements. Handle customer queries professionally and escalate technical or commercial issues to the concerned team. Assist in preparing product presentations, brochures, samples, and other sales-support materials. Ensure proper documentation of sales orders and customer communications. Perform other sales coordination and administrative duties assigned by management. 3. Required Skills Good communication and interpersonal skills. Good follow-up and coordination skills. Basic knowledge of MS Excel, Word and PowerPoint. Ability to prepare quotations and maintain sales records. Good telephone and email communication skills. Customer-oriented and professional approach. Ability to coordinate with multiple departments. Strong organizational and time-management skills. Target-oriented and proactive attitude. Willingness to learn roofing, ceiling and construction products. 4. Qualification & Experience Education: Graduate / Diploma in any discipline. Experience: 1–3 years in Sales Coordination, Sales Support, Customer Coordination or Business Development. Experience in building materials, roofing, false ceiling, construction products, interiors or related industries will be preferred.