Jobs›Crm Cum, Delhi

CRM Cum BD

Link-K Insurance TPA Private Limited · Delhi
Senior
Pay₹80,000–100,000a month, as listed
WhereDelhi
TypeFull time
Posted6 Oct21 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list30 named
Customer follow-upsCustomer communicationCustomer relationship buildingTeam leadershipClient enquiry handlingKey account managementCorporate relationship managementProviding information to customersInternal team coordination for query resolutionCross-departmental liaisonClient relationship developmentCollaboration with business operationsHealth insurance experienceBusiness developmentBachelor's degreePartnership buildingClient servicesCustomer relationship managementB2BClient retention strategyBusiness development in financeMultidisciplinary collaborationClient communication skillsNetworkingAccount managementClaims coordination proceduresInternal team coordination for issue resolutionClient liaisonStakeholder relationship buildingCollaboration with IT
About this job

Greeting From Link-K Insurance TPA Pvt Ltd

We are hiring CRM cum BD for our Delhi office.

Job Role
Customer Relationship Manager Cum Business Development
Industry
TPA/Health Insurance
Location
Delhi
Experience
8 Years+
Qualification
Graduate in any discipline

Roles & Responsibilities

Act as the primary point of contact between the insurance company, corporate client enrolment and claims teams

Build and maintain strong relationships with insurance companies and their various offices.

Coordinate for policies, data and endorsements.

Tracking outstanding claims waiting for insurers approvals and claims waiting for endorsements. Follow up with insurers for logical closure of those claims.

Taking up resolution of claims pending for payment requiring underwriting office interference.

Coordinate with other teams for logical closure of claims associated with insurers approvals.

Periodical visits to underwriting offices, track meeting outcome and report.

Attend agent meets wherever retail business is allocated

Attend periodical meetings called for by insurers to represent the company

Understand the business portfolio of various insurers, seek relevant reports from MIS and have all information handy to respond to insurer queries

Build strong relationship with brokers and corporate clients.

Foster long-term relationships with clients and brokers to maximize retention. Provide exceptional customer service and act as a point of contact for any client inquiries or issues.

Collaborate with internal such as operations, claims, and IT to ensure seamless service delivery and exceed client expectations.

Team management of corporate relationship/client servicing executives in the region.

Important Note

Only candidates with an experience in TPA or Health Insurance are eligible.

Looking candidate for immediate joiner.

Interested candidates can send their updated resume to hr@linkktpa.com.

Job Types
Full-time, Permanent
Pay
₹80,000.00 - ₹100,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Provident Fund

Experience

TPA/Health Insurance/Insurance: 3 years (Required)

Work Location
In person

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