Sales Coordinator

Jaipan Appliances LLP · Mumbai

Pay₹2.4L–4.2La year, as listed

WhereMumbaiMaharashtra

TypeFull time

Posted6 Oct13 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list15 named

Customer communicationStaff supervisionTeam leadershipClient enquiry handlingData analysis skillsEnglishLocal languageAnalysis skillsClient servicesOperational metrics analysisHindiClient communication skillsLeadershipCommunication skillsCustomer complaint resolution

About this job

Job Overview We are seeking a Customer Service executive to oversee our customer service team and ensure excellent service delivery. The ideal candidate will be proficient in English and any 1 more regional languauge, possess strong leadership skills, and have experience managing a multilingual team.

Duties - Manage and supervise the customer service team to achieve performance targets - Communicate with customers in English/hindi to resolve inquiries and issues - Analyse customer service data to identify trends and areas for improvement - Provide leadership and guidance to the team to maintain high service standards

Qualifications - Proficiency in both English and Hindi languages - Previous experience in supervising or managing a customer service team - Strong analytical skills to interpret customer service metrics - Excellent communication skills to interact effectively with customers and team members

Job Type: Full-time
Pay: ₹240,000.00 - ₹420,000.00 per year

Experience

total work: 5 years (Preferred)
Work Location: In person

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