Junior Travel Consultant

Saphar Travels · Mumbai

Pay₹12,000–20,000a month, as listed

WhereMumbaiMaharashtra

TypeFull time

Posted6 Oct11 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list37 named

Sales persuasionCustomer records maintenanceInbound salesGoogle SheetsCustomer relationship buildingEmail communicationTravel arrangementsInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacyWriting skillsB2CClient enquiry handlingIn-person customer serviceClient record-keeping practicesEnglishClient data maintenance in CRMLocal languageLead conversionLead management systemsSales quotingHospitality industry experienceClient servicesSales management systems proficiencyCRM system proficiencyProductivity softwareHindiClient communication skillsTailor-made holiday planningSolution sellingTravel schedulingCommunication skillsClient liaisonClosing dealsClient interaction via phone callsCustomer data entry

About this job

Job description

About the Role

Saphar Travels is looking for an enthusiastic and goal-oriented Junior Travel Consultant to join our team in Mumbai. In this role, you will interact directly with travelers, understand their holiday requirements, design customized itineraries, and convert prospective leads into confirmed bookings.

Key Responsibilities

Sales & Lead Conversion: Respond promptly to incoming traveler inquiries via phone, WhatsApp, and email. Understand guest preferences, budget, and travel style to recommend the right trip options.

Itinerary & Quotation Design: Create detailed, engaging, and clear holiday itineraries and price quotes for domestic and international destinations.

Guest Support: Provide pre-trip briefings and offer assistance to travelers before and during their journey to ensure a smooth, memorable travel experience.

CRM & Record Maintenance: Maintain up-to-date client interaction notes, lead statuses, and booking data in our CRM/management sheets.

Requirements & Qualifications

Experience: 0–1 years of experience in travel sales, customer service, or hospitality (Freshers with a strong passion for travel are welcome).

Skills

Good spoken and written communication skills in English and Hindi.

Familiarity with major Indian and international travel destinations.

Basic proficiency in MS Excel / Google Sheets and messaging tools.

Mindset: Strong interpersonal skills, sales orientation, and high attention to detail.
Work Mode: Full-time, in-person role at our Mumbai office.

Compensation & Benefits

Fixed Salary: ₹12,000 to ₹20,000 per month (commensurate with skills/experience).
Performance Bonus: Performance-based monthly/quarterly bonuses based on booking conversions and revenue targets.
Growth: Hands-on exposure to tour planning, vendor management, and business operations in a fast-paced travel firm.
Work Location: In person
Work Location: In person
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person

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