Customer Service Representative
International BPO Company · Mumbai
Pay₹18,000–35,000a month, as listed
WhereMumbaiMaharashtra
TypeFull timeFreshers welcome
Posted6 Oct3 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list12 named
Inbound customer enquiry call handlingPhone communicationClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesClient communication skillsProfessional phone etiquetteCommunication skillsClient liaisonClient interaction via phone calls
About this job
International Voice Process – Customer Service
- Location
- - Malad, Mumbai
- Process
- - International Voice Process
- Shifts
- UK & US Shifts rotational night shift
- Work Mode
- :- Work from Office
Job Responsibilities
- Handle customer queries and provide appropriate solutions over the phone.
- Communicate with international customers professionally and confidently.
- Understand customer concerns and resolve issues effectively.
- Maintain proper communication and follow company processes and guidelines.
- Ensure a positive customer experience during every interaction
- Eligibility
- -
HSC and Graduate fresher can apply
Graduates and candidates with relevant customer service/BPO experience are welcome. Good English communication skills are required. Candidates should be comfortable working in
UK/US rotational shifts.
Candidates willing to work from the **Malad location
Salary
- HSC Freshers
- Up to ₹18,000 in-hand per month
- Experienced Candidates
- Up to **₹35,0000 in-hand per month
- ** Salary will depend on experience, communication skills and interview performance.
- Pay
- ₹18,000.00 - ₹35,000.00 per month
Benefits
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Life insurance
Paid sick time
Provident Fund
- Work Location
- In person
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