Inside Sales Executive

We are looking for a motivated and target-oriented Sales Executive to join our team at Concept Tutors. The candidate will be responsible for contacting prospective parents, understanding their tutoring requirements, explaining our programs, following up with leads, and converting qualified leads into paid enrolments.

Key Responsibilities

Contact and follow up with leads generated through digital marketing, website enquiries, WhatsApp, referrals, and other channels.

Make outbound calls to prospective parents and understand their child’s grade, subjects, curriculum, academic requirements, and learning goals.

Explain Concept Tutors’ 1:1 online tutoring programs, subjects, curricula, teaching approach, tutor expertise, and pricing clearly and confidently.

Conduct need-based sales conversations and recommend the most suitable tutoring solution based on the parent’s requirements.

Handle parent questions, concerns, and objections regarding pricing, tutors, class schedules, curriculum, online learning, and program suitability.

Follow up with leads through phone calls, WhatsApp, and email at appropriate intervals to maximise conversions.

Coordinate and promote free/demo classes and ensure prospective parents are guided through the process from enquiry to demo to enrolment.

Follow up with parents after demo classes, collect feedback, address concerns, and convert interested leads into paid students.

Maintain accurate records of all calls, conversations, follow-ups, lead status, and sales activity in the CRM/system.

Maintain a well-organized sales pipeline and ensure that no qualified lead is left without timely follow-up.

Identify opportunities for additional subjects, multiple children, curriculum support, and long-term enrolments.

Generate referrals from existing and converted customers wherever appropriate.

Work closely with the Academic and Operations teams to ensure a smooth transition from sales to student onboarding after enrolment.

Meet and exceed weekly and monthly sales, conversion, and revenue targets.

Consistently improve sales performance by analysing lead quality, conversion rates, follow-up effectiveness, and parent objections.

Candidate Profile

0–3 years of experience in inside sales, telecalling, education sales, edtech, customer acquisition, or a similar role.

Freshers with excellent communication skills and a strong interest in sales may also be considered.

Excellent spoken and written English.

Confident and comfortable speaking with parents over the phone.

Strong persuasion, negotiation, and objection-handling skills.

Good follow-up discipline and ability to manage multiple leads simultaneously.

Target-oriented and motivated by sales incentives and performance-based earnings.

Basic understanding of CRM, WhatsApp, email, and Google Sheets/Excel.

Experience in selling education/tutoring programs will be an added advantage.

Key Performance Indicators (KPIs)

Number of leads contacted

Calls and meaningful conversations

Demo classes booked

Demo-to-enrolment conversion

Lead-to-paid conversion

Monthly sales revenue

Follow-up completion rate

Customer acquisition

Referral generation

Pay

₹30,000.00 - ₹35,000.00 per month

Work Location

In person