Operations Analyst I

Focus

Operations - Latam

Size

+40 Employees

Founded

2016

Industry

Technology

Sector

B2B SaaS

Location

Fully Remote

Contact

Hours Per Week

40 hours per week/part time or weekends, depending on the type of contract.

About Emptor

Founded in 2016 and headquartered in New York, Emptor is a fully remote B2B SaaS startup. We are focused on solving trust and safety issues in Latin America by using big data. Emptor currently serves large multinational technology firms operating in the region by building tools for operational decision making on a large scale. We have opportunities in product, sales, finance, infrastructure, architecture, web scraping, NLP, ML and data science.

Summary of Ops Analyst

Ops Analysts extract and interpret data from Spanish-language legal databases and do research using Internet search engines. Analysts must also input data related to their queries and manipulate highly sensitive information on a daily basis. This position requires the ability to operate (process candidates) using Emptor’s API accordingly.

Location

Latam - 8:00 AM UTC-5 to 8:00 PM UTC-5.

Salary

• 000 USD.

Required Domain/Technical Knowledge

Fluent in Spanish with an emphasis on reading comprehension

Proficiency in English

Portuguese (desirable but not required)

Desirable Intermediate Excel Skills

Experience working with databases and spreadsheets

Basic understanding of search engines

General understanding of the latam legal systems

Detail oriented and of quality assurance skills

Problem solving

able to detect and understand complex problems with data management as well as envision and implement solutions.

Organizational skills

Capable of distributing workflow amongst the team and himself in order to comply with deadlines/requests

Skills

Attention to detail

Adaptability

Critical thinking and problem solving

Ownership and accountability

Communicative

Teamwork

Work Experience

Previous experience as a Data Entry Associate

Preferred careers/experience as

Law

Administrative Assistant

Responsibilities & Functions

Processes BGCs for Ops Latam databases

Validates BGC from other team members

Answers questions about manual reviews, to other teams

Acts as an onboarding buddy for new team members, walking them through the various aspects pertaining to processing BGCs

Makes proposals to improve manual reviews

Attends team meetings and ceremonies

Ensure client data security

Autonomy Level

As a member of the Operations team (Latam), you report directly to your manager and you are expected to cooperate with other team members to achieve your team’s goals. You are expected to support other team members by encouraging listening to new ideas and acknowledging others skills, experience, knowledge, creativity and contribution.

Feedback, communication and collaboration

You actively seek out feedback from your teammates, seniors and manager, and work to use feedback as a tool for your own growth

You apply received feedback into learning habits to improve

You can communicate effectively, clearly, concisely and in an audience-oriented way, in written and verbal form

You actively listen to others and ensure they are understood, pay attention to nonverbal and/or asynchronous communication (status updates, time zones, appropriate work environments, availability)

You actively participate in daily stand ups, sprint plannings and sprint retrospectives depending on the team

Business Impact Level

General understanding of the impact of their own work and how it affects and impacts the team in general.

Salary

1.000 usd per monthOriginally posted on Himalayas