Head Waiter - Kuwait

Career Land Center is hiring an experienced Head Waiter for an F&B company in Kuwait.

We are looking for a polished and service-focused hospitality professional who can lead the service team, support smooth restaurant operations, and ensure guests receive a warm, professional, and high-quality dining experience. The Head Waiter will play an important role in supervising waiters, maintaining service standards, and coordinating closely with the restaurant management team.

Key Responsibilities

Welcome and assist guests in a professional and courteous manner.

Lead, guide, and support waiters during daily restaurant operations.

Ensure food and beverage service is delivered according to company standards.

Monitor table setup, cleanliness, service flow, and overall restaurant presentation.

Take and serve food and beverage orders accurately when required.

Ensure menu knowledge, product knowledge, and upselling standards are followed by the team.

Handle guest requests, feedback, and minor complaints professionally and promptly.

Support smooth communication between the service team, kitchen, bar, and management.

Conduct shift briefings and communicate daily specials, guest preferences, and operational updates.

Monitor staff grooming, punctuality, performance, and professional conduct.

Assist with staff training, coaching, and on-the-job guidance.

Support opening and closing procedures, stock control, and daily operational follow-up.

Ensure compliance with hygiene, food safety, health, safety, and company procedures.

Requirements

Previous experience as a Head Waiter, Senior Waiter, Captain Waiter, Team Leader, or similar F&B service role.

Strong experience in restaurants, cafés, hospitality groups, hotels, or high-volume F&B operations.

Good knowledge of food and beverage service standards and sequence of service.

Strong leadership, communication, and team-supervision skills.

Excellent customer-service and guest-relations skills.

Ability to work in a fast-paced hospitality environment.

Professional appearance, positive attitude, and strong attention to detail.

Good problem-solving skills and ability to handle guest concerns professionally.

Experience with POS systems is an advantage.

International hospitality experience is an advantage.

Willingness to relocate to Kuwait.

Benefits

Competitive salary package

Transportation provided

Medical insurance

Paid annual leave

Airfare/flight benefits according to employment terms

Employment visa/work permit support

Relocation support according to employer policy

Other benefits included in the employment package

Opportunity to work with a large hospitality group in Kuwait