Front Office Executive (Receptionist)

Position

Front Office Executive

Location

Ovum Hospitals – Hoskote

Job Summary

We are looking for a professional and customer-focused Front Office Executive to manage the front desk and provide a smooth and welcoming experience for patients and their attendants.

Key Responsibilities

Handle patient registration, appointments, admissions and discharge-related front office activities.

Attend and respond to patient and attendant queries professionally.

Manage incoming calls and direct them to the concerned departments.

Coordinate with doctors, nursing staff, billing and other departments as required.

Assist patients with OPD and hospital-related information.

Maintain accurate patient records and front office documentation.

Handle billing/payment-related coordination as required.

Ensure smooth coordination and patient flow at the reception.

Maintain a professional and courteous approach while dealing with patients and visitors.

Perform other front office and administrative duties assigned by the management.

Requirements

Minimum 1–2 years of relevant Front Office experience in a hospital/healthcare environment is mandatory.

Good communication and interpersonal skills.

Kannada communication is mandatory.

Proficiency in English and Hindi will be an added advantage.

Basic computer knowledge and familiarity with hospital software.

Should be presentable, patient-friendly and confident.

Willingness to work in rotational shifts.

Candidates residing in or around Hoskote will be preferred.

Work Location

Ovum Hospitals, Hoskote

Pay

₹20,000.00 - ₹30,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location

In person