Junior Process Associate

Job description

Job Position

Junior Process Associate/ International Voice Process

Location

Bangalore

Comapany

KGIS

Shift

US Shift with rotational week off

Working days

5 days working and 2 days rotational week off

Mode

Onsite

Eligibility

Any degree can apply

Pay

17500-20000 per month

Roles & Responsibilities

Handle inbound and outbound customer interactions professionally and efficiently.

Understand customer requirements and provide accurate information and appropriate solutions.

Deliver an exceptional customer experience by resolving customer queries in a timely manner.

Promote company products and services by identifying suitable opportunities for cross selling or upselling whenever applicable.

Maintain accurate records of customer interactions using CRM applications and internal systems.

Learn and effectively use company tools, applications, and process guidelines.

Meet individual and team productivity, quality, and performance targets.

Ensure compliance with company policies, quality standards, and process requirements.

Collaborate with team members and support business objectives to achieve process goals.

Perks and Benefits

Food provided

Health insurance

Two way cab facility

ESI & PF

Annual Loyalty bonus of rupees 12000 per year

Sales Incentives + Night shift allowance

How to Apply

Interested candidates can share their resume to the below mentioned email ID

HR Name

Deepika

Email ID

deepika.eswaran@kgis.co

Pay

₹17,500.00 - ₹20,000.00 per month

Benefits

Food provided

Health insurance

Paid sick time

Work Location

In person