Telugu - Tele Caller Executive

Job Summary

The Tele Caller Executive is responsible for managing communication with parents regarding fee payments, maintaining accurate fee records, and supporting the team in day-to-day financial coordination tasks. The role ensures smooth fee collection processes while maintaining positive and professional relationships with parents.

Key Responsibilities

Contact parents/guardians regarding pending or overdue fee payments in a polite and professional manner

Share fee reminders, due dates, and payment instructions through calls & messages

Maintain and update student fee records accurately in our software systems

Assist in preparing fee reports, outstanding lists, and collection summaries

Coordinate with the senior officer for escalations and approvals

Respond to parent queries related to fees, receipts, and payment schedules

Issue follow-up reminders and ensure timely fee collection

Maintain confidentiality of financial and student information at all times

Skills & Qualifications

Minimum qualification

10+2 / Graduate preferred

Good communication skills in local language and basic English

Polite, patient, and professional telephone manner

Basic computer skills (Excel, Word, or school software)

Ability to handle follow-ups and maintain records accurately

Key Attributes

Strong interpersonal and communication skills

Responsible and detail-oriented

Comfortable handling parent interactions over phone

Able to work under supervision and coordinate with senior staff

Additional Benefits

Food and accommodation facility will be provided for candidates residing outside Hyderabad city, as per the institution’s policy and availability.

Pay

₹12,000.00 - ₹18,000.00 per month

Work Location

In person