Inside Sales Executive

Verify part details including CPN, MPN, quantity, pricing, and delivery requirements.

Identify discrepancies in customer orders and coordinate with clients/BDMs for corrections and amended POs.

Coordinate with internal teams for stock availability and order execution.

Prepare and process Proforma Invoices, Sales Orders, and Billing documentation.

Track and follow up on pending orders, blocked parts, and delivery schedules.

Share weekly pending order reports and status updates with customers and internal stakeholders.

Coordinate with logistics teams for air and surface shipments and ensure timely dispatches.

Follow up with customers regarding order confirmations, amendments, and shipment updates.

Maintain accurate records of customer communications, orders, forecast and transactions.

Provide backend support to Business Development Managers (BDMs) / Clients and ensure smooth customer service operations.

Handle email correspondence professionally and maintain strong customer relationships.

Support continuous process improvements to enhance operational efficiency and customer satisfaction.

Skills Required

Excellent communication skills in English, Hindi, and Telugu.

Strong email drafting and written communication skills.

Proficiency in MS Excel, MS Word, PPT and Outlook.

Strong coordination, follow-up, and organizational skills.

Ability to multitask and work under deadlines.

Attention to detail with a customer-focused approach.

Professional attitude and problem-solving mindset.

Preferred Candidate Profile

1–3 years of experience in Customer Support, Sales Coordination, Backend Operations, Order Processing, or Customer Service.

Experience in handling Purchase Orders, Billing, Dispatch Coordination, Logistics Follow-ups, and Customer Communication.

Ability to work independently and collaboratively within a team.

Quick learner with a positive attitude and willingness to grow.

Job Type

Full-time

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

Paid sick time

Paid time off

Application Question(s)

What is your Current CTC and Expected CTC?

Education

Bachelor's (Preferred)

Experience

Customer support

1 year (Required)

total work

1 year (Required)

Language

Hindi (Preferred)

English (Preferred)

Work Location

In person