Digital Agency Operations Director

About Jumpfactor 8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.

The Role Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.

What You’ll Own

Lead 7 leaders and a team of 35

Drive KPI performance + client ROI

Capacity planning, hiring, profitability

Enforce SOPs, playbooks, accountability

Remove roadblocks, ensure delivery quality

What You Bring

8+ years experience (4+ in marketing/project mgmt)

4+ years managing 10+ (scaled 50–100 teams)

Strong across digital channels (SEO, paid, web, etc.)

Proven in $15M-$50M+ environments

Systems + KPI-driven operator

Strong leader, highly organized, data-driven

Agency experience + EOS familiarity (asset)

Experience leading development and strategic adoption of AI agents to automate workflows and enhance business outcomes

Not for You If

You avoid tough calls or accountability

You prefer strategy over execution ownership

You can’t operate in high-performance environments

Why Jumpfactor

100% remote, high-performance team

5X growth trajectory

Paid learning + development

High ownership and impact

Join a Winning Team 8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.

Originally posted on Himalayas