Manager, Commercial Enablement & EOS

: The Manager, Customer Success – Commercial Enablement and End of Support leads three critical functions which protect and grow revenue across Blackbaud. First, this role owns our temporary-workforce Outbound Caller program, ensuring the quality, consistency, and performance of outbound calls, coaching callers to proficiency, and driving the strategy needed to deliver above-expectations results. This leader partners across the company to reduce noise and friction points, so we target the right…