Team Lead - Cummins CARE Operations CUMMINS CARE SUPPORT AND LEADERSHIP

Cummins · Pune

Senior

PayPay not listed

WherePuneMaharashtra

TypeFull time

Posted8 Oct8 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Night shifts

No vehicle or licence needed

About this job

Description Job Summary: Provides data and analysis of Customer Support activities, performance, and issues for Customer Support Supervisors and Managers. Key Responsibilities: As a member of the Contact Center team, provides data and analysis of activities, performance, and issues for Supervisor and Manager review; monitors Automatic Call Distribution System and develops reports and analysis. Participates in continuous improvement activities; provides data to support changing and improving pro…

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