Tele Caller Executive

We are looking for an energetic and persuasive Telecaller to join our team at EduCADD. The candidate will be the first point of contact for prospective students and engineering/design aspirants.

The primary responsibility will be to handle inbound and outbound enquiries, explain various CAD/CAM/CAE, Project Management and IT courses offered by EduCADD, and convert prospective leads into course enrolments.

Key Responsibilities

Call prospective students who have enquired through online campaigns, walk-ins or digital platforms.

Explain course details, duration, eligibility, software modules and placement assistance to students and parents.

Handle incoming calls professionally and address queries regarding fees, batch timings and certification programs.

Follow up systematically with prospective students and encourage them to visit the centre for counselling or demo sessions.

Counsel walk-in students and convert enquiries into admissions.

Work towards achieving weekly and monthly enrolment targets.

Maintain accurate records of call outcomes, lead status, follow-ups and student details in CRM and reporting systems.

Coordinate with the operations team and technical trainers to schedule demo sessions and ensure smooth student onboarding.

Build positive relationships with prospective students through clear communication and regular follow-ups.

Handle high call volumes professionally while maintaining a positive and customer-focused approach.

Pay

₹20,000.00 - ₹25,000.00 per month

Work Location

In person