NO
Product Support Executive
NoQu Tech Solutions Pvt Ltd · Chennai
PayPay not listed
WhereChennaiTamil Nadu
TypeFull timeFreshers welcome
Posted6 Oct16 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list35 named
Customer records maintenanceRecord-keepingComputer operationCustomer relationship buildingTeluguClient onboardingEmail communicationInbound customer enquiry call handlingPhone communicationSupport ticket trackingClient detail updatesComputer literacyClient enquiry handlingInbound voiceClient record-keeping practicesInternal team coordination for query resolutionCross-departmental liaisonLocal languageClient servicesIssue trackingCustomer relationship managementProduct demosKannadaComputer skillsProduct demonstrationsProviding product informationClient communication skillsInternal team coordination for issue resolutionInternal communicationClient educationCommunication skillsClient liaisonProduct presentation deliveryClient interaction via phone callsCustomer data entry
About this job
We’re Hiring | Executive – Product Support
Telugu & Kannada Speaking
NoQu Tech Solutions Private Limited is looking for customer-focused and enthusiastic freshers to join our team as Executive – Product Support. This is a great opportunity for candidates who enjoy interacting with customers and are interested in building a career in product support.
~ Work Location: Chennai – Onsite
~ Experience: Freshers / 0–6 Months
Key Responsibilities
- Assist customers with product-related queries through calls, emails, and other support channels.
- Guide customers on product features and usage.
- Support product demonstrations and assist customers during the onboarding process.
- Understand customer concerns and coordinate with relevant internal teams for timely resolution.
- Track support requests and ensure appropriate follow-up with customers.
- Maintain accurate customer information and support-related records.
- Provide a positive and professional customer experience.
~ Eligibility
- Fresh graduates and candidates with 0–6 months of experience can apply.
- Fluency in Telugu and Kannada is mandatory.
- Good verbal communication and interpersonal skills.
- Customer-friendly attitude with good problem-solving abilities.
- Comfortable communicating with customers over calls.
- Basic computer knowledge and familiarity with common applications.
- Willingness to learn and understand new products and technologies.
Interested candidates can apply
- 8925912596
- Work Location
- In person
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