Banquet Captain

JOB DESCRIPTION – BANQUET CAPTAIN

Department

Banquets

Position

Banquet Captain

Experience Required

Minimum 5 Years

Location

Hotel Annapoorna Residency, Secunderabad

POSITION SUMMARY

We are looking for an experienced, hardworking, honest and responsible Banquet Captain with a minimum of 5 years of experience in banquet operations, particularly in handling social events and corporate functions.

The candidate should have strong leadership and guest-handling skills and must be capable of independently managing banquet functions from setup to completion while maintaining the hotel's service standards.

KEY RESPONSIBILITIES

Supervise and coordinate the complete operation of assigned banquet functions, conferences, corporate events, weddings, parties, kitty parties and social gatherings.

Handle corporate and social guests professionally and ensure excellent guest satisfaction.

Brief and supervise banquet waiters, and other service staff before every function.

Ensure proper table setup, buffet setup, service equipment, linen, crockery, cutlery and glassware are arranged as per the event requirements.

Coordinate with Kitchen, Front Office, Housekeeping, Engineering and for smooth execution of events.

Welcome guests and personally monitor guest requirements throughout the function.

Ensure food and beverage service is carried out efficiently and according to the agreed menu and event instructions.

Handle guest complaints and resolve service issues promptly and professionally.

Maintain proper communication with the Food & Beverage Manager and report any operational issues immediately.

Ensure that all function areas are clean, hygienic, properly arranged and ready before guest arrival.

Monitor food replenishment, buffet presentation and service quality.

Check function requirements against the Function Prospectus (FP) before commencement of the event.

Ensure proper closing of the function, including clearing, equipment checking and handover of the banquet area.

Maintain control over banquet equipment, crockery, cutlery, linen and other hotel property.

Ensure minimum wastage and proper handling of hotel materials.

Follow all hotel SOPs, food safety, hygiene, fire safety and workplace safety procedures.

Maintain discipline among banquet staff and ensure proper grooming and uniform standards.

Be flexible to work long hours, weekends, holidays and during peak business periods as required by hotel operations.

Perform any other duties assigned by the Food & Beverage Manager or Management.

REQUIRED SKILLS & QUALIFICATIONS

Minimum 5 years of relevant banquet experience in a reputed hotel, resort, convention centre or hospitality establishment.

Proven experience in handling both corporate and social events.

Strong knowledge of banquet service and event operations.

Good communication and guest-handling skills.

Ability to lead, motivate and control a team.

Good knowledge of buffet and à la carte service.

Ability to coordinate with multiple departments under pressure.

Strong problem-solving and decision-making abilities.

Good knowledge of banquet setup and event requirements.

Professional grooming and positive attitude.

Basic knowledge of English and Hindi is preferred.

PERSONAL QUALITIES – MANDATORY

The candidate must be

Hardworking and physically active

Honest and trustworthy

Punctual and disciplined

Responsible and accountable

Guest-oriented and service-minded

Well-groomed and professional

Calm and confident under pressure

A good team leader

Willing to work extended hours when business requires

Respectful towards guests, colleagues and management

IMPORTANT REQUIREMENT

Honesty, integrity and willingness to work are non-negotiable for this position.

The Banquet Captain will be responsible for the smooth execution of events and must demonstrate complete accountability for guest service, staff supervision, hotel property and banquet operations.

PREFERRED EXPERIENCE

Candidates with experience in handling the following will be preferred

Corporate Conferences & Meetings

Seminars & Workshops

Wedding Functions

Receptions

Birthday & Anniversary Parties

Ladies Kitty Parties

Social Gatherings

Product Launches

Corporate Lunches & Dinners

Large Buffet Functions

REPORTING TO

F&B Manager

EMPLOYMENT TYPE

Full-Time | Hotel Operations

Salary

As per experience and suitability.

Pay

₹20,000.00 - ₹25,000.00 per month

Benefits

Flexible schedule

Food provided

Work Location

In person