Team Lead- Customer Support

Connect and Heal · Bangalore

Senior

Pay₹5L–7La year, as listed

WhereBangaloreKarnataka

TypeFull time

Posted8 Oct5 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

About this job

Job Title: Customer Support Team Lead Location: Bangalore Employment Type: Full-time Shift: [Day / Rotational] Team Size: 8–15 agents (approx.) Job Summary We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset. Key Roles & Responsibilities A. Team Management &…

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