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Customer Success Manager

otelier.io · Across India
PayPay not listed
WhereAcross India
TypeFull time
Posted9 Oct13 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job

What you'll do Own your book of business • Manage a portfolio of customer accounts end to end onboarding, adoption, health, renewal and expansion. • Keep account plans, health scores and next steps current so you know where every account stands. • Run regular check-ins and business reviews that tie Otelier's platform to each customer's goals. Protect revenue and escalate churn risk • Watch usage, sentiment and engagement signals to catch at-risk accounts early. • Escalate churn risk quickly and…

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