SH
Customer Success Associate
Shopping zone india tv pvt ltd · Chennai
Pay₹19,266–42,772a month, as listed
WhereChennaiTamil Nadu
TypeFull timeFreshers welcome
Posted7 Oct5 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list15 named
Lead generation from existing customersCustomer communicationAfter-sales serviceCustomer relationship buildingClient onboardingUpsellingAfter-sales issue resolutionClient servicesCustomer relationship managementCustomer renewal managementClient retention strategyTechnical troubleshootingTrainingAccount managementClient liaison
About this job
Customer Success Associate (CSA) is a proactive, customer-facing role, often in tech/SaaS, focused on ensuring clients maximize product value, leading to high retention, satisfaction, and renewals. They manage onboarding, training, and troubleshooting, acting as the primary relationship owner to reduce churn and identify upsell opportunities.
- Job Types
- Full-time, Fresher
- Pay
- ₹19,266.35 - ₹42,772.02 per month
Benefits
Flexible schedule
Internet reimbursement
Leave encashment
- Work Location
- In person
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