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School Front Office Executive

Oasis School Of Excellence · Hyderabad
Pay₹20,000–30,000a month, as listed
WhereHyderabadTelangana
TypeFull time
Posted9 Oct2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list46 named
Computer operationConfidential information handlingGuest relationsInbound customer enquiry call handlingPhone communicationCall loggingDigital register maintenanceVisitor log maintenanceComputer literacyOperations coordinationStakeholder liaisonClient enquiry handlingIn-person customer serviceInbound voiceBack office operationsFilingCross-departmental liaisonEmail softwareBack office processingFront-of-house coordinationVisitor check-inBusiness etiquetteBachelor's degreeStakeholder coordinationConfidential record keepingRespectful communicationScheduling for multiple individualsData entryParent communication in school administrationEducational institutionsPostal processingProductivity softwareCourier and postal service assistanceSecretarial workDocumentation handlingVisit schedulingProfessional phone etiquetteCommunication skillsVisitor managementTeam coordinationPhotocopyingCross-functional communicationOffice phone managementReception managementFront office managementOffice record organisation
About this job

Job Description – School Front Office Executive

Job Title
Front Office Executive
Department
Administration
Reports To
Principal / School Management

Job Purpose: To manage the school's front desk, welcome visitors, handle phone calls, assist parents, maintain records, and ensure smooth day-to-day front office operations.

Roles and Responsibilities

Visitor Management
Welcome parents, visitors, and guests politely and guide them to the appropriate department.
Phone Call Handling
Attend incoming calls, respond to general enquiries, and transfer calls to the concerned staff.
Parent Assistance
Address parents' queries and provide correct information about school timings, events, and procedures.
Communication Management
Receive and communicate messages to the Principal, teachers, and other staff members.
Record Maintenance
Maintain visitor registers, call records, appointment schedules, and other front office documents.
Appointment Scheduling
Schedule appointments with the Principal, teachers, and management as required.
Student Support
Assist with general student-related enquiries and coordinate with the concerned staff when necessary.
Courier and Document Handling
Receive, record, and distribute letters, parcels, and official documents.
Administrative Support
Assist with printing, photocopying, filing, data entry, and other office activities.
Front Desk Management
Ensure the reception area remains neat, organised, and professional.
Coordination
Coordinate with teachers, administration, transport, accounts, and other departments.
Confidentiality
Maintain the confidentiality of student, parent, and school information.

Required Qualifications and Experience

Graduate in any discipline.

Experience
1–3 years of experience in front office, reception, or administration; school experience is preferred.

Good communication and interpersonal skills.

Basic computer knowledge, MS Office, and email handling.

Professional telephone etiquette and a pleasant personality.

Good organisational, multitasking, and problem-solving skills.

Ability to handle parents and visitors patiently and professionally.

Pay
₹20,000.00 - ₹30,000.00 per month

Benefits

Provident Fund

Work Location
In person

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