E-Commerce Manager

Aref Abdul Sattar Textiles Pvt Ltd · Hyderabad

Senior

Pay₹70,000a month, as listed

WhereHyderabadTelangana

TypeFull time

Posted9 Oct4 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list102 named

Live chatOrder fulfilment coordinationCost managementLoyalty programme promotionBusiness development managementSocial media advertisingDashboard developmentLead generation from existing customersSystems integrationChannel partner salesGoogle Data StudioAfter-sales serviceConversion rate optimisation analysisPricing strategiesData visualisation software proficiencyInfluencer partnership campaignsMarketing campaign planningData analysis reportingRevenue optimisation strategyCost optimisationStakeholder collaborationLoyalty marketingE-commerce SEO projectsInventory managementWorkflow managementSEO optimisationSales analysisEnterprise SoftwareOperations coordinationB2CDigital marketing strategy expertiseSourcing business alliance partnersInfluencer outreachContent marketing strategyMicrosoft Power BIDashboard creation supportBusiness intelligence dashboardsRevenue channel managementKPI reportingPerformance reporting in digital marketingProcess improvementChannel developmentMetrics reportingCost controlManagement information reporting for salesMeta AdsAffiliate marketing campaignsE-CommerceFinancial dashboard reportingLogistics returns managementProfit & lossMobile marketing campaignsCross-sell strategy executionAchieving service-level targetsFinancial operations managementSales growth strategyProfit trackingPartnership buildingLoyalty programmesStrategic promotionsMarketing workflow automationEmail campaign managementE-commerce fulfilment operationsChannel salesMarketing campaign performance trackingChurn preventionCustomer loyaltyB2BAfter-sales relationship buildingClient retention strategyService level managementData-driven problem-solvingSales strategyFinancial reconciliationE-commerce business salesProfitability analysisMarketing analyticsPaid social media advertising campaignsMultidisciplinary collaborationCRM system proficiencyOperational excellence initiativesStrategic partnershipsRemarketing advertising campaignsMulti-channel digital marketing campaignsTrainingPartnership outreachCross-functional collaborationSupply chain optimisationSuggestive sellingChannel managementProcess managementMarket development strategiesMarketing strategy within e-commerce industryAdd-on salesKPI analysisData analytics technologiesCross-functional communicationConversion rate optimisation (CRO)Operational performance reportingService level agreement managementOrder fulfilmentSales data tracking

About this job

Position Overview

We are seeking a proactive, data-driven E-commerce Manager to lead and scale direct-to-consumer (D2C), B2C, and B2B e-commerce operations across owned and third-party channels. This role is accountable for digital revenue growth, performance marketing, operational efficiency, and customer lifecycle management.

The ideal candidate will bring cross-functional expertise—spanning digital sales strategy, logistics, catalog management, retention marketing, and profitability optimization.

Key Responsibilities & Expectations

E-commerce Sales & Digital Marketing (50%)

Design and execute revenue-driven digital growth strategies for D2C markets.

Manage performance marketing across Meta, Google, influencer channels, and affiliate networks.

Optimize product listings, pricing, cross-sell/upsell workflows, and digital merchandising.

Build channel partnerships with marketplaces and strategic collaborators.

Drive SEO and content strategy for improved visibility across platforms.

Oversee retention campaigns via email, WhatsApp, push notifications, and remarketing tools.

E-commerce Operations & Fulfillment (30%)

Oversee fulfillment pipeline, from order management to final delivery with seamless TAT.

Coordinate with supply chain, logistics partners, and warehouse teams for optimal inventory turnover.

Implement automation solutions in CRM, supply chain, and support processes.

Manage backend integrations (ERP, OMS (Order Management System), CRM, Marketplaces).

Improve service quality and reduce reverse logistics and SLA (Service Level Agreement) breaches.

Customer Experience & Loyalty (5%)

Roll out loyalty programs and tiered reward initiatives.

Establish and refine omnichannel support infrastructure—IVR (Interactive Voice Response), WhatsApp, Live Chat, and Helpdesk.

Drive post-purchase delight and reduce drop-offs or churn.

Train CX team on proactive engagement and upselling opportunities.

Catalog & Backend Optimization (10%)

Implement and maintain PIM (Product Information Management) systems for enriched product content.

Ensure timely and structured SKU onboarding with proper taxonomy and media.

Collaborate with designers, photographers, and copywriters to elevate UX.

Deploy tech solutions to reduce page load times and friction in UI.

Financial Planning & Profitability (5%)

Automate P&L reporting and sales reconciliation across platforms.

Track returns, claims, payment cycles, and vendor fees to minimize leakages.

Lead cost optimization efforts for CAC (Customer Acquisition Cost) reduction and EBITDA improvement.

Analytics & Business Intelligence

Build and manage analytics dashboards on tools like Google Looker Studio and Power BI.

Monitor sales KPIs, retention curves, and marketing funnel effectiveness.

Use data-driven experimentation to improve velocity across SKUs, geographies, and segments.

Pay: Up to ₹70,000.00 per month
Work Location: In person

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