Front Office Executive

Job Summary

Shadithya Hospital Pvt. Ltd. is looking for a professional, friendly, and well-organized Front Office Executive to manage reception activities, welcome patients and visitors, coordinate appointments, handle enquiries, and support smooth day-to-day hospital operations.

Key Responsibilities

Welcome and assist patients, visitors, and attendants at the hospital reception.

Register new patients and update patient details in the hospital management system.

Schedule appointments and coordinate with doctors and relevant departments.

Handle incoming calls and respond to patient enquiries.

Guide patients to the appropriate departments and consultation rooms.

Coordinate with doctors, nursing staff, and other hospital departments.

Maintain patient registration records and front office documentation.

Assist patients and visitors with general information about hospital services.

Handle patient concerns politely and escalate complaints to the appropriate authority.

Maintain confidentiality of patient information.

Ensure the reception area is clean, organized, and professional.

Follow hospital policies and patient service standards.

Eligibility Criteria

Qualification

Any degree or diploma.

Experience

Freshers and experienced candidates can apply.

Good communication and interpersonal skills.

Basic computer knowledge and MS Office proficiency.

Fluency in Tamil is essential; English communication skills are preferred.

Professional attitude, patience, and a patient-friendly approach.

Willingness to work in rotational shifts, as required.

Job Details

Work Location

Pallavaram, Chennai.

Employment Type

Full-time.

Salary

As per experience and hospital norms.

Joining

Immediate joiners preferred.

Pay

₹15,000.00 - ₹25,000.00 per month

Work Location

In person