Jobs›Customer Service, Chennai

Customer Service Officer

Brainvalley Software Private Limited · Chennai
Freshers welcome
Pay₹10,000–35,000a month, as listed
WhereChennaiTamil Nadu
TypeFull timeFreshers welcome
Posted6 Oct7 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list28 named
Live chatCustomer records maintenanceComputer operationCustomer complaint handlingEmail communicationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacyClient enquiry handlingInbound voiceEnglishLocal languageTamilBusiness etiquetteClient servicesRespectful communicationComputer skillsProviding product informationClient communication skillsProfessional phone etiquetteInternal communicationClient educationCommunication skillsTeam coordinationClient interaction via phone callsCustomer account updatingCustomer data entry
About this job
Job Title
Customer Support Executive / Customer Service Executive

Job Description: We are looking for enthusiastic and customer-focused candidates to join our team as Customer Support Executives. The candidate will be responsible for handling customer queries, providing accurate information, resolving complaints, and ensuring a positive customer experience.

Responsibilities

Handle customer queries through calls, chat, or email.

Provide information about products/services.

Resolve customer complaints and issues professionally.

Maintain customer records and update details.

Coordinate with internal teams when required.

Follow company policies and maintain service quality.

Requirements

Freshers and experienced candidates can apply.

Good communication skills.

Basic computer knowledge.

Ability to interact with customers politely and professionally.

Tamil and English communication skills preferred.

Job Type
Full-time
Pay
₹10,000.00 - ₹35,000.00 per month

Benefits

Flexible schedule

Paid sick time

Paid time off

Work Location
In person

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