Tele Caller Executive, telesales
- Job Description
- Telecaller – LMOs
- Company
- Aivida | Medical / Healthcare Technology
Position Summary
Field
Details
Department
Telecalling / Business Development
Location
Chennai, Tamil Nadu
Reports To
Sales Manager / Telecalling Team Lead
Type
Full-time, 2 positions
Experience
0–3 years (telecalling, inside sales, healthcare or customer engagement)
Education
Any Bachelor's degree / Diploma
Budget / Duration
To be discussed
Job Purpose
Engage and coordinate with LMOs and medical professionals through structured telecalling, follow-up and assignment coordination.
Key Responsibilities
Call assigned LMO / medical professional leads and explain Aivida opportunities.
Qualify leads on availability, location, specialty, experience and assignment needs.
Coordinate onboarding, documentation and follow-ups per the approved process.
Update call outcomes, lead status and follow-up schedules in CRM / MIS.
Liaise with operations / clinical teams; escalate clinical, commercial or policy queries.
Meet daily calling, follow-up and conversion targets; share daily / weekly reports.
Keep professional and patient information confidential.
Requirements
Bachelor's degree / Diploma; 0–3 years in telecalling, inside sales, healthcare or customer engagement.
Clear, confident phone communication in Tamil and English.
Good listening, persuasion and follow-up skills; basic computer / CRM knowledge.
Comfortable with targets and repetitive follow-ups.
- Preferred
- healthcare / medical recruitment experience; other Indian languages.
KPIs
Calls completed · Contact rate · Qualified professionals · Onboarding / activation · Follow-up completion · Conversion rate · CRM accuracy
General Expectations
Represent Aivida professionally; follow company policies, SOPs and information-security standards; protect patient, customer, employee and business data; collaborate across teams and escalate issues promptly.
- Pay
- ₹15,000.00 - ₹30,000.00 per month
Benefits
Cell phone reimbursement
- Work Location
- In person
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