SP
Customer Experience Improvement Manager
Sporty Group · Mumbai
PayPay not listed
WhereMumbaiMaharashtra
TypeFull time
Posted9 Oct25 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
About the role We are seeking a Customer Experience Improvement Manager (CX Improvement Manager) to lead the end-to-end implementation and optimisation of high-impact customer experience initiatives. This newly created role will build upon our existing quality audit and failure demand analysis and translate them into proactive, systemic initiatives that address root causes and prevent recurring customer friction. The (CX Improvement Manager) will identify the root causes of both reasons that dr…
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