Telecaller cum Office Assistant

Telecaller cum Office Assistant

Telecaller cum Office Assistant role combines administrative duties with customer interaction through phone calls. Office Assistants cum telecaller handle tasks like answering calls, managing schedules, and maintaining office supplies, focus on outbound calls and customer service.

Roles and Responsibilities

• Managing office supplies, scheduling meetings, and handling correspondence.
• Answering phones, taking messages, and directing calls.
• Maintaining files, organizing documents, and performing data entry.
• Photocopying, faxing, and other general office duties.
• Making calls to potential or existing customers.
• Providing information, resolving issues, and handling inquiries.
• Greeting visitors, directing them to the appropriate person, and ensuring the reception area is tidy.
• Must be proficient in both English and Tamil. Strong written communication skills are essential for both roles.
• Being organized and able to manage multiple tasks efficiently is crucial for both roles.

Skills Required

• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite or similar software.
• Ability to handle customer inquiries and resolve issues.

Qualifications/experience/Skill sets

• Any degree/Diploma with atleast 1 year experience in the relevant fields
• Oral proficiency in English and Tamil is mandatory
• Should be highly motivated, confident and open for new ideas

Job Type

Full-time

Pay

₹15,000.00 per month

Work Location

In person