Telesales Representative

Telecaller – Sales

We are looking for an enthusiastic and target-oriented Telecaller – Sales to connect with potential customers, explain our products/services, generate leads, and convert prospects into customers.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Introduce and explain products/services to potential customers.
• Understand customer requirements and recommend suitable products/services.
• Generate leads and identify new sales opportunities through telecalling.
• Follow up with interested customers and convert leads into sales.
• Maintain regular follow-ups with prospective customers.
• Achieve daily, weekly, and monthly sales targets.
• Handle customer questions and provide accurate product/service information.
• Maintain customer details, call records, leads, and follow-up status.
• Coordinate with the sales team for appointments, demonstrations, and order processing.
• Build and maintain positive relationships with customers.
• Handle customer objections professionally and work toward successful conversion.
• Provide regular reports on calls, leads, follow-ups, and sales performance.

Required Skills \& Qualifications

• 10th pass or Graduate in any discipline.
• 0.6 months – 2 years of experience in telecalling, telesales, inside sales, or customer service.
• Freshers with good communication and sales skills can also apply.
• Good verbal communication and interpersonal skills.
• Basic knowledge of MS Office
• Strong convincing and negotiation skills.
• Positive attitude and willingness to achieve sales targets.
• Ability to handle customer objections and rejection professionally.
• Good follow-up and relationship-building skills.
• Knowledge of English and local/regional languages is an advantage.

Key Performance Indicators (KPIs)

• Number of calls made.
• Qualified leads generated.
• Follow-up effectiveness.
• Lead-to-sale conversion rate.
• Monthly sales achieved.
• Customer satisfaction and retention.

Pay

₹10,000.00 - ₹12,000.00 per month

Work Location

In person