Senior Academic Counselor

Job Description

Educational Counselor / Academic Counselor

Job Title

Educational Counselor / Academic Counselor / Student Counselor

Department

Sales / Education

Experience

5 - 6Years

Employment Type

Full-Time

Job Overview

We are looking for a confident and customer-oriented Educational Counselor who can interact directly with students, parents, and clients face-to-face. The ideal candidate should have experience in counseling, customer handling, relationship management, or sales, preferably in the education or training industry.

Roles and Responsibilities

Interact directly with students, parents, and potential customers to understand their educational needs.

Conduct face-to-face meetings with students and parents to explain available courses and programs.

Provide information about educational programs, course details, fees, and admission procedures.

Counsel students and help them choose suitable courses based on their interests and career goals.

Handle customer inquiries and provide accurate information about educational services.

Follow up with prospective students and parents to convert inquiries into admissions.

Build and maintain strong relationships with students, parents, and prospective customers.

Explain the benefits, features, and career opportunities associated with different courses.

Meet admission targets, enrollment goals, and assigned sales targets.

Maintain records of customer interactions, follow-ups, and admission details.

Coordinate with the admissions and academic teams to ensure a smooth enrollment process.

Participate in promotional activities, educational events, seminars, and student counseling sessions.

Identify potential customers and generate new admission opportunities through direct interactions.

Handle customer objections professionally and provide appropriate solutions.

Ensure a positive customer experience throughout the counseling and admission process.

Mandatory Skills and Requirements

Must have experience in direct face-to-face interaction with customers or clients.

Candidates with experience in Educational Counseling, Academic Counseling, Student Counseling, Admissions, or Education Sales are preferred.

Candidates from EdTech, coaching institutes, training centers, or other customer-facing sales industries may also apply.

Strong communication, interpersonal, and convincing skills are required.

Must be comfortable meeting students, parents, and prospective customers in person.

Experience in customer handling, relationship management, and lead conversion will be an added advantage.

Should be target-oriented, confident, and willing to take ownership of responsibilities.

Basic computer knowledge and the ability to maintain customer records are preferred.

Candidate Preference: Candidates with proven experience in direct, face-to-face customer interaction are mandatory. Candidates with only back-office experience and no direct customer interaction may not be suitable for this role.

Pay

₹60,000.00 - ₹65,000.00 per month

Experience

sales

5 years (Required)

Work Location

In person