Tele Caller Executive

Position

Telecaller Executive

Department

Sales & Admin

Job Type

Full Time

Location

Baner, Pune

About the Role

We are looking for a confident, well-spoken and customer-friendly Telecaller Executive to join our team.

The candidate will be responsible for handling Digital Marketing client calls, Real Estate leads, follow-ups, site visit scheduling, as well as managing the front office and visitors.

Key Responsibilities

Telecalling – Digital Marketing

Call potential and existing leads generated through digital marketing campaigns.

Understand the client's requirements and provide basic information about our services.

Follow up with interested clients through phone calls and messages.

Maintain proper records of calls, leads and follow-ups.

Coordinate with the concerned team for further discussions or meetings.

Telecalling – Real Estate

Call and follow up with leads received for real estate projects.

Understand the customer's requirements such as location, budget and property preferences.

Provide basic project/property information to interested customers.

Convince and encourage interested leads to visit the property/site.

Schedule and coordinate site visits with customers and the sales team.

Follow up with customers after site visits.

Maintain daily lead and follow-up records.

Required Skills

Good communication skills in Marathi, Hindi and English.

Comfortable speaking with customers over the phone.

Good convincing and follow-up skills.

Pleasant personality and customer-friendly attitude.

Basic computer knowledge.

Ability to maintain lead/follow-up records in Excel or Google Sheets.

Good coordination and time-management skills.

Prior experience in Telecalling, Sales, Real Estate or Digital Marketing will be an advantage.

Languages Required

Marathi – Fluent

Hindi – Fluent

English – Basic understanding and speaking fluency

Preferred Candidate

Confident and positive personality.

Target-oriented and proactive.

Key Performance Areas (KRA)

Daily calling and lead follow-ups.

Lead conversion and customer engagement.

Number of site visits scheduled.

Timely follow-up with leads.

Proper maintenance of customer/lead data.

Attractive incentives for achieving every target.

Pay

₹18,000.00 - ₹20,000.00 per month

Benefits

Cell phone reimbursement

Internet reimbursement

Leave encashment

Paid sick time

Paid time off

Work Location

In person