Sales Coordinator – Spares & Service

We are looking for an experienced and responsible Sales Coordinator – Spares & Service to manage sales coordination, quotation preparation, customer communication, order processing, and timely dispatch of spares and service-related requirements.

The ideal candidate should have hands-on experience with Tally, good knowledge of pricing, e-Way Bills, and strong coordination skills with customers and internal departments.

Key Responsibilities

Prepare and issue quotations for spares and service requirements.

Handle customer enquiries and coordinate with customers regarding quotations, orders, delivery schedules, and other requirements.

Understand commercial terms.

Process sales orders and coordinate with concerned departments for timely execution.

Coordinate with Stores, Purchase, Design, Production, Service, Accounts teams to ensure timely availability and delivery of materials.

Arrange and coordinate dispatches of spares and service materials.

Prepare/coordinate necessary dispatch documents, invoices, e-Way Bills, etc.

Follow up internally on pending materials and ensure commitments made to customers are met on time.

Maintain proper records of quotations, orders, dispatches, and customer communications.

Provide regular updates to customers regarding order status and dispatch schedules.

Required Skills

4–5 years of relevant experience in Sales Coordination / Sales Administration / Commercial Coordination, preferably in an engineering or manufacturing company.

Hands-on experience in Tally.

Good knowledge of GST, taxation, e-Way Bills, invoicing, and dispatch documentation.

Good understanding of product pricing, discounts, and commercial calculations.

Strong coordination and follow-up skills.

Good written and verbal communication skills.

Ability to coordinate effectively with multiple internal departments.

Good working knowledge of MS Excel and MS Office.

Ability to work independently, prioritize tasks, and meet delivery commitments.

Preferred Candidate

Any Graduate; Engineering Diploma holder preferred.

Candidates with experience in engineering/manufacturing companies, industrial spares, machinery, or technical products will be preferred.

Should be organized, proactive, and good at follow-up.

Should have a customer-oriented approach and the ability to handle multiple requirements simultaneously.

Pay

₹500,000.00 - ₹650,000.00 per year

Benefits

Cell phone reimbursement

Health insurance

Leave encashment

Paid sick time

Provident Fund

Work Location

In person