Senior Executive/ Assistant Manager - CRM

Roles \& Responsibilities

• Handling Major Corporate Group.
• Solving Customer/Broker's queries related to claims and other issues.
• Following up with Insurance Company for endorsement and getting the same updated in system.
• Guiding customers to apply for claims and with policy Terms \& Conditions.
• Register claims in system.
• Grievance resolution by taking follow from the operation team.
• Tracking up the claims file for \& updating to the corporate client till the claim get settled.
• Following up for cheque dispatch details and NEFT details with backend and banks.
• Maintaining day to day activities on the worksheet.
• Preparing \& Sending Monthly MIS to Corporate.

Job Types

Full-time, Permanent

Pay

₹30,000.00 - ₹45,000.00 per month

Benefits

• Health insurance
• Paid sick time
• Provident Fund

Work Location

In person