E-Commerce Executive

Key Responsibilities

Inventory \& Stock Management

• Manage real-time inventory updates across 100+ retail stores.
• Ensure inventory synchronization between physical stores and the online platform.
• Coordinate with store teams to resolve stock discrepancies.

Product Catalog Management

• Upload and maintain product listings, including titles, descriptions, specifications, images, pricing, and variants.
• Ensure product data is accurate, complete, and up to date.
• Maintain high catalog quality and consistency.

Order Operations

• Monitor the complete order lifecycle—from order placement to delivery.
• Coordinate with store teams to ensure timely order acceptance, packing, dispatch, and fulfillment.
• Resolve operational issues affecting customer orders.

Technical Coordination

• Collaborate with website and app development agencies for
• Product upload support
• Bug identification and resolution
• Feature enhancements and testing
• Ensure smooth day-to-day platform operations.

Platform Coordination

Basic understanding or coordination experience with

• AWS
• MongoDB
• Vercel
• Surepass (preferred)

Reporting

• Track daily operational performance, including
• Order processing
• Stock accuracy
• Catalog quality
• Issue resolution

What We're Looking For

• 1–3 years of experience in E-commerce Operations, Catalog Management, or Marketplace Operations.
• Experience working with e-commerce platforms and cross-functional teams.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Basic understanding of web platforms and databases is an advantage.

Key Performance Indicators (KPIs)

• Inventory Accuracy
• Product Listing Accuracy
• Order Processing Time
• Reduction in Operational Errors

Pay

₹20,000.00 - ₹30,000.00 per month

Work Location

In person