OU
International Voice and Non-Voice Process
Outpace Consulting Services · Kolkata
Pay₹2.5L–3.9La year, as listed
WhereKolkataWest Bengal
TypeFull timeFreshers welcome
Posted9 Oct13 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list10 named
Record-keepingCustomer communicationInbound customer enquiry call handlingClient enquiry handlingEnglishBachelor's degreeClient servicesNon-voiceHindiClient interaction via phone calls
About this job
Mega Hiring Drive – Customer Support | Kolkata
- Company
- Outpace Consulting
- Job Location
- New Town and Salt Lake, Kolkata
- Job Type
- Full-Time
- Experience
- Freshers and Experienced Candidates
- Openings
- Multiple Customer Support Positions
Customer Support – Ecommerce Non-Voice
- Eligibility
- Freshers
- Qualification
- Graduate / Undergraduate
- Salary
- ₹14,000 – ₹16,000 per month (In-Hand)
- Transport
- One-Way Cab + ₹1,400 Travel Allowance
- Shift
- Rotational Shifts
- Working Days
- 5 Days a Week
- Week-Offs
- 2 Rotational Week-Offs
- Location
- New Town, Kolkata
Customer Support – Ecommerce Voice
- Eligibility
- Freshers
- Qualification
- Graduate / Undergraduate
- Salary
- Up to ₹2.8 LPA (₹16,000 per month In-Hand)
- Transport
- One-Way Cab + ₹1,400 Travel Allowance
- Shift
- Rotational Shifts
- Working Days
- 5 Days a Week
- Week-Offs
- 2 Rotational Week-Offs
- Location
- New Town, Kolkata
Customer Support – Travel Voice
- Eligibility
- Freshers
- Qualification
- Graduate / Undergraduate
- Salary
- ₹20,000 – ₹21,000 per month (In-Hand)
- Transport
- One-Way Cab + ₹1,400 Travel Allowance
- Shift
- Rotational Shifts
- Working Days
- 5 Days a Week
- Week-Offs
- 2 Rotational Week-Offs
- Location
- New Town, Kolkata
Customer Support – Healthcare Voice
- Eligibility
- Freshers
- Qualification
- Graduate / Undergraduate
- Salary
- ₹19,000 per month (In-Hand)
- Transport
- One-Way Cab + Up to ₹3,000 Night Shift Allowance
- Shift
- Rotational Shifts
- Working Days
- 5 Days a Week
- Week-Offs
- 2 Rotational Week-Offs
- Location
- Salt Lake, Kolkata
Customer Support – International Voice
- Eligibility
- Experienced Candidates
- Qualification
- Graduate / Undergraduate
- Experience
- Minimum 1 year of experience in International Calling
- CTC
- ₹3.6 LPA – ₹3.9 LPA
- Approximate In-Hand Salary
- Up to ₹25,000 per month
- Salary Hike
- Up to 30% over the last drawn salary, subject to the maximum offered CTC
- Additional Benefits
- Incentives
- Transport
- One-Way Cab + ₹1,400 Travel Allowance
- Shift
- Rotational Shifts
- Working Days
- 5 Days a Week
- Week-Offs
- 2 Rotational Week-Offs
- Location
- New Town, Kolkata
Key Responsibilities
Handle customer queries through voice or non-voice channels, depending on the assigned process.
Provide accurate, timely, and professional customer support.
Resolve customer concerns while maintaining service quality standards.
Follow company policies, process guidelines, and quality requirements.
Maintain proper documentation of customer interactions, wherever applicable.
How to Apply
Interested candidates can apply for the position that best matches their qualifications and experience.
- https://wa.me/9632057641
- id- vasudhavasu1991@gmail.com
Please mention your preferred process (Ecommerce, Travel, Healthcare, or International Voice) while applying.
- Pay
- ₹250,000.00 - ₹390,000.00 per year
- Work Location
- In person
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