Team Lead, Technical Customer Service (Onsite in Noida, India)

HOW YOU’LL MAKE AN IMPACT As a Team Lead for Technical Customer Service (TCS), you’ll have the opportunity to make a meaningful impact by helping advance our goals at USGBC & GBCI. In this role, you will manage a small team of technical customer service specialists that focus on LEED, perform critical responsibilities such as triaging customer support inquiries, answering customer questions, supporting coordinating user acceptance testing, initiating and implementing process improvements, and e…