Jobs›Executive Call, Thiruvananthapuram

Executive Call Center- Thiruvananthapuram

Vidal Health Insurance TPA · Thiruvananthapuram
PayPay not listed
WhereThiruvananthapuramKerala
TypeInternship
Posted11 Oct18 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
About this job

Key Responsibilities Handle inbound and outbound customer calls related to the MEDISEP scheme. Respond to queries regarding health insurance benefits, hospital empanelment, claim status, and other scheme-related services. Provide accurate information and guidance to beneficiaries in a polite and professional manner. Register customer complaints and service requests and ensure timely follow-up. Coordinate with hospitals, insurance/TPA teams, and internal departments for query resolution, whereve…

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