Technical Coaching Lead Representative - Cigna Healthcare

Cigna Group · Bangalore

Senior

PayPay not listed

WhereBangaloreKarnataka

TypeFull time

Posted11 Oct15 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

As a Technical Coaching Lead Representative, you will be responsible for providing technical/procedural coaching and support for an assigned teams of claims processors. You would analyze trending along with Key Performance Indicators (KPIs) to develop ongoing targeted performance plans while partnering with the Claims Supervisors. You would also complete one on one and group coaching sessions with your assigned processors designed to support process improvement for metrics, technical skills, an…

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