Receptionist

Job Description

Dental Clinic Receptionist

Location

Whitefield, Bengaluru.

Employment Type

Full-Time

Experience

Freshers and experienced candidates can apply

Job Summary

We are looking for a friendly, organized, and presentable Receptionist to join our dental clinic in Bengaluru. The candidate should have good communication skills, a positive attitude, and the ability to manage front-office operations efficiently while ensuring a welcoming experience for patients.

Key Responsibilities

• Welcome patients, manage check-ins, and guide them to the appropriate doctor or department.
• Schedule appointments, manage follow-ups, and coordinate appointment changes.
• Handle incoming calls, WhatsApp messages, patient inquiries, and appointment confirmations.
• Maintain patient records, registration details, and appointment schedules.
• Coordinate with doctors, dental assistants, and other staff to ensure smooth clinic operations.
• Manage billing, payment collection, receipts, and basic cash handling.
• Update patient information and daily transactions in the clinic's software or computer system.
• Maintain the reception area and ensure a professional, welcoming environment.
• Handle patient concerns politely and escalate complaints when necessary.
• Maintain patient confidentiality and follow clinic policies.

Required Qualifications and Skills

• Minimum qualification: Plus Two or equivalent; a degree is preferred.
• Good communication skills in English; Kannada proficiency is preferred.
• Basic computer knowledge, including MS Office, Excel, email, and data entry.
• Good organizational, multitasking, and time-management skills.
• Friendly personality, professional appearance, and a positive attitude.
• Punctuality, responsibility, and the ability to work effectively in a team.
• Previous experience in a dental clinic, hospital, or healthcare reception is an advantage.

Salary and Benefits

• Salary based on qualifications and experience.
• Working hours and weekly off as per clinic policy.
• Additional benefits, if applicable.

Documents Required

• Updated CV or resume.
• Educational certificates.
• Experience certificate, if applicable.

Pay

₹15,000.00 - ₹25,000.00 per month

Work Location

In person