Front office executive- Banquet/Hotel

Job Description

Front Desk Executive – Banquet

Location

Greater Kailash, New Delhi

Experience

2–5 Years

Industry

Banquet / Hotel / Hospitality

Job Summary

We are looking for a professional, well-groomed, and customer-oriented Front Desk Executive to manage front desk operations at a banquet facility in Greater Kailash, Delhi. The ideal candidate should have 2–5 years of relevant experience in the banquet, hotel, or hospitality industry, with excellent communication and guest-handling skills.

Key Responsibilities

• Welcome and greet guests, clients, and visitors professionally.
• Handle incoming calls, inquiries, and guest requests.
• Manage banquet booking inquiries, appointments, and customer follow-ups.
• Coordinate with the sales, event management, and operations teams regarding bookings and events.
• Maintain booking records, customer databases, and front desk documentation.
• Assist clients with event-related queries, availability, packages, and booking procedures.
• Ensure smooth communication between guests and the banquet management team.
• Handle customer complaints and resolve issues professionally.
• Maintain a neat, organized, and welcoming reception area.
• Support daily administrative and front office activities.

Required Skills and Qualifications

• Graduate or equivalent qualification preferred.
• 2–5 years of experience in a banquet, hotel, hospitality, or event management environment.
• Relevant banquet or hotel industry experience is mandatory.
• Excellent verbal communication and interpersonal skills.
• Good telephone etiquette and customer service skills.
• Basic computer knowledge, including MS Office and email handling.
• Presentable personality with a professional and courteous attitude.
• Ability to multitask and coordinate effectively with different teams.

Preferred Candidate Profile

• Candidates with prior experience handling banquet inquiries, hotel reception, guest relations, or event bookings will be preferred.
• Candidates should be customer-focused, organized, and comfortable working in a hospitality environment.

Mail updated resume with salary details-

email: etalenthire@ gmail.com

satish: 88O 27 49 743

Pay

₹20,800.00 - ₹29,000.00 per month

Ability to commute/relocate

• Greater Kailash, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

• Do you have experience in Hospitality industry (banquet/hotel) ?
• Current salary ?
• expected salary ?
• Notice period in days ?
• Current Location ?
• Rate your English speaking skill from 1 to 10 ?
• Would you be comfortable with job location in Greater kailash, Delhi ?

Experience

• Front desk: 2 years (Preferred)

Work Location

In person