Reservation Associate | Travel Experience Associate | Freshers Can apply |

Voice Process \& Chat process(Oberoi Group)

Fresh Graduates can apply

Roles \& Responsibilities

• Handle guest reservations and travel-related queries professionally
• Deliver exceptional customer service aligned with luxury hospitality standards
• Assist guests with bookings, modifications, and special requests
• Coordinate with internal teams to ensure seamless guest experience
• Maintain accurate reservation records and guest details
• Resolve guest concerns with professionalism and courtesy

Key Skills

Customer Service \| Hospitality \| Reservations \| Voice Process \| Guest Relations \| Communication Skills \| Hotel Industry \| Guest RelationsReservation Handling \| Luxury Hospitality \| 5-Star Hospitality Service \| Premium Customer Experience \| Reservation \& Travel Coordination \|Preferred candidate profile

• 19 -24 years.
• Applicants who will be completing or have completed their graduation from a recognised University in any stream.
• Final year students will need to provide their completed graduation certificate within 6 months.
• Full-time graduation is preferred.
• Applicants must be comfortable with rotational shifts, including night shifts.
• Applicants must be certified as medically fit by the Company doctor at the time of joining.

Employee Benefits

• Cab pick-up and drop facility within 35 km of Oberoi Contact Centre. Faridabad, Gurgaon and remote areas of Noida are excluded.
• Generous time off and leave policies.
• Breakfast, lunch and dinner in onsite cafeteria.
• Access to on-site medical consultation facility.
• Confidential counselling support for emotional well-being through a recognised partner.
• Exclusive wellness discounts on medicines, diagnostics, and everyday healthcare essentials through a trusted healthcare partner.
• Friends and family discounts in hotels (conditions apply).
• Provident fund as per statutory norms. (covered in CTC).
• ESIC benefits and statutory bonus as per Act (covered in CTC).
• Interested Candidates Can share their resume to HR Aniket - 7621969317

Pay

₹350,000.00 - ₹450,000.00 per year

Benefits

• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid time off
• Provident Fund

Application Question(s)

• In which year you completed your graduation ?
• Are you fluent with your English communication
• What is your current location ?

Work Location

In person